Lost micropoll

kate.whitfield's Avatar

kate.whitfield

28 Dec, 2011 02:55 PM via web

Hi, complete newcomer, I spent a while setting up a poll and it all looked great. I sent it to the group this morning and now I have tried to login to access it and can't. Log in failed and my email address not recognised. What can I do? Cheers, Kate

  1. Support Staff 2 Posted by Noel Fernandes on 20 Jan, 2012 02:52 PM

    Noel Fernandes's Avatar

    Hello Kate,

    Hope you are doing well.

    I have send the password of your MicroPoll account to your email address. Please try to log in and let me know if you face any issues logging in.

    Regards

    MicroPoll Support

  2. Noel Fernandes closed this discussion on 20 Jan, 2012 02:52 PM.

  3. kate.whitfield re-opened this discussion on 26 Jan, 2012 12:08 PM

  4. 3 Posted by kate.whitfield on 26 Jan, 2012 12:08 PM

    kate.whitfield's Avatar

    Hi Noel
    Thanks for the mail. I can log on with this email address, but the
    micropoll I created is not there.
    I need the details of how many votes each category got, and which URL voted.
    Cheers
    Kate

    2012/1/20 Noel Fernandes <
    ***@tenderapp.com>

    >

  5. 4 Posted by kate.whitfield on 26 Jan, 2012 12:10 PM

    kate.whitfield's Avatar

    The link I sent to participants is this
    http://www.micropoll.com/a/mpview/1095883-1459384

    But I need to access the raw data

    Thanks
    Kate

    2012/1/26 Kate Whitfield <***@isglobal.org>

    > Hi Noel
    > Thanks for the mail. I can log on with this email address, but the
    > micropoll I created is not there.
    > I need the details of how many votes each category got, and which URL
    > voted.
    > Cheers
    > Kate
    >
    > 2012/1/20 Noel Fernandes <
    > ***@tenderapp.com>
    >
    >>

  6. Support Staff 5 Posted by Noel Fernandes on 31 Jan, 2012 05:07 PM

    Noel Fernandes's Avatar

    Hello Kate.

    I checked your account (***@isgobal.org) and the poll that you sent to participants (http://www.micropoll.com/a/mpview/1095883-1459384) is present in that account. Please try clearing your browser cookies and temporary internet files and then logging into your account from a new browser window.

    Regards

    MicroPoll Support

  7. Noel Fernandes closed this discussion on 31 Jan, 2012 05:07 PM.

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